Mitel Attendant Consoles

Mitel IP Attendant Console

Mitel Phone with Programmable Key Modules

Mitel IP Attendant Consoles

Provide a superior customer experience by giving your receptionists and administrative assistants powerful tools to monitor and manage workgroup or departmental communications from their desktops. Attendants can easily scan directories, determine the presence and status of all team members at a glance, and quickly route calls or set up a conference using a mouse, keyboard or touchscreen monitor.

Improve Call Handling with Intuitive Programmable Key Modules

Mitel IP Programmable Key Modules (PKMs) extend the capability of the Mitel 5340 IP Phone with additional buttons. Ideal for receptionists, departmental administrative assistance and people who require additional personal keys, PKMs can be easily programmed through the phone and can be used to monitor and managed multiple lines beyond the original capacity of the phone.

Improve Call Handling

Administrative assistants can use the 12 and 48-button IP PKMs to monitor and manage multiple lines beyond the 48-line capacity of the 5340 IP Phone. The 1-button IP PKM adds 12 keys while the 48-button IP PKM adds 48 additional keys with one module or 96 keys with two modules.

A Mitel IP PKM Interface Module added to the back of the phone allows the 12 and 48-button IP PKMs to easily connect, without the need for an additional local area network (LAN) port.

When used in either an enterprise or small business environment, the IP PKMs improve call handling for both employees and customers.

Easy to Program

With the PKMs, 12, 48 or 96 additional keys can be easily programmed as feature keys, speed call keys, extension keys, direct station select (DSS) keys or line appearance keys. Each key has an associated indicator light which gives the status of that extension or programmed feature. Personal keys can be easily programmed through the phones themselves or using the browser-based configuration tool.